When automating repetitive and menial tasks, such as preparing marketing mailers or stuffing envelopes, businesses can benefit from using software to streamline processes. Business process automation (BPA) is the practice of using software to automatically execute repetitive tasks related to a company's essential procedures. This can lead to self-sufficiency, transparency, efficiency, accuracy, consistency, predictability, and replicability. BPA can be compared to business process management (BPM), which may or may not include automation, and robotic process automation (RPA), which involves the use of software-based bots and/or machine learning to mimic individual human actions. AI solutions, such as chatbots, can also enhance BPA strategies by performing tasks like recognizing file types and making decisions. The benefits of BPA include saving time, resources, and overhead, while eliminating human error and improving forecasting. To identify opportunities for automation, ask if a task is repetitive, scheduled, or involves moving information, and consider whether it requires creativity or emotional intelligence. Business process automation can be applied across various industries, such as sales, marketing, HR, and customer support. By implementing BPA, businesses can cut out wasted time and frustration, improve efficiency and accuracy, and enhance overall productivity.