Eloquent, an Australian-based digital marketing agency, is a six-person team that uses automation with Zapier to refine processes and drive profitable campaigns for clients. The agency was finding it difficult to share leads with clients due to manual work, but after implementing a Zap, they can now share leads in real-time, saving more than an hour of time per team member each week. This has helped the agency deliver value to their clients while keeping costs low as a small startup. By using automation, Eloquent is able to accomplish its core values of being agile and growing, thanks to streamlined workflows and increased productivity.