Automation software has become increasingly popular among knowledge workers, with 61% currently using it and an additional 18% intending to use it. The primary reasons for its adoption include increasing productivity, reducing repetitive work, and improving overall workflow efficiency. A significant majority of users (98%) report benefiting from automation software, citing benefits such as saving time, completing tasks faster, and reducing human error. However, some individuals do not use or intend to use automation software due to a lack of understanding, concerns about affordability, or difficulties in learning new skills. Despite these challenges, knowledge workers recognize the value of automation software in streamlining their work processes and achieving better outcomes.