The benefits of workflow automation include connecting tools and teams, letting teams solve their own problems, and bringing in the power of AI to assist with tasks. Automation connects different apps and platforms, breaking down silos and enabling seamless collaboration among teams. It also empowers teams to identify and automate repetitive, fragile, or timely tasks, freeing up time for more important work. Additionally, automation brings in the power of AI, taking tasks off humans' plates and allowing them to focus on high-priority work. To make automation a backbone of the business, organizations should build an automation mindset by identifying opportunities for automation and implementing processes that encourage its use.