It's a common struggle many businesses face, trying to manage their manual workloads while focusing on growth and scalability. Rush Tech Support, a remote tech support company, turned to app automation tool Zapier to streamline their workflow and increase productivity. With Zapier, they can instantly create order databases, automate sales tracking, and build a service request database in both Podio and Freshdesk. This has allowed them to free up time for Andrew Lassise, the owner, to focus on larger deals and ensure consistent data across all systems. By leveraging Zapier's automation capabilities, Rush Tech Support can now manage their workload more efficiently, reducing manual data entry by 5 hours every week.