Automation can greatly improve productivity and efficiency in the workplace by combining various tools, such as project management software like Smartsheet, with workflow automation software like Zapier's Zaps. By automating tasks, such as sending notifications when new data is added to Smartsheet or creating tasks in other to-do list apps, users can free up mental load and focus on more important tasks. Additionally, automation can be used to connect Smartsheet with other tools, such as spreadsheets or email platforms, making it easier to access and share data. By leveraging webhooks, users can create customized workflows that integrate Smartsheet with almost any other app, further streamlining their workflow and increasing productivity.