Graphiq, a graphic design agency from Norway, aims to make the internet look better by outsourcing design requests to a global talent pool without hiring an in-house team. To manage this process, they use app automation tool Zapier to automate their sales workflow, connecting various tools such as Typeform, Slack, HubSpot, Gmail, and Wunderlist. This automated system enables Graphiq's designers to be notified of new projects and streamlines the client onboarding process, saving time for the team to focus on clients and designing beautiful websites.