Turning an old manual process into an automated one requires time, effort, and a clear understanding of where to start. Two Zapier Experts, Paul Kortman and Andrew Davison, recommend starting by outlining how the current process works, identifying areas of inefficiency, and reviewing decision points. They advise breaking down the process step-by-step, simplifying it as much as possible, and learning when to automate a task. Once a workflow is created, it's essential to stay flexible, be willing to make changes, and not get frustrated when things don't work as expected. With patience and practice, businesses can successfully automate their manual processes and free up knowledge workers to focus on higher-level tasks.