Zapier's Learning and Development team has been able to save over 1,000 hours of work each year by automating administrative tasks using the L&D robot, a series of Zaps that power their internal workshops. The robot uses Airtable as its brain and database, Google Calendar for scheduling, BambooHR for employee data, Slack for communication, and other tools to automate tasks such as creating calendar events, promoting workshops, messaging participants with pre-work and recaps, and tracking attendance. By automating these tasks, the team has been able to free up time for more complex tasks like coaching and facilitating, resulting in increased participation in workshops and improved learning experiences for employees. The L&D robot is a prime example of how automation can be used to streamline processes and improve productivity.