Here is a neutral and interesting summary of the provided text in one paragraph: Follow Up Boss is a customer relationship management (CRM) tool designed to help businesses manage their leads, contacts, and sales pipeline more efficiently. By leveraging automation and workflows, it enables users to send out pre-programmed drip campaigns, alert them when it's time to follow up, and track which prospects haven't heard from them in a while. To further enhance its capabilities, users can integrate Follow Up Boss with Zapier, a workflow automation software that allows them to combine user interfaces, data tables, and logic with thousands of apps to build custom workflows. This integration enables users to automate tasks such as importing leads, organizing contacts into spreadsheets, sending notifications and emails for new events, and triggering internal Slack messages. By automating these tasks, businesses can streamline their lead management system and make it easier to manage their sales pipeline, ultimately increasing productivity and efficiency.