Appointlet's customers are often frustrated with broken appointment scheduling workflows, which can lead to time management issues and a negative experience for clients. However, by implementing the right online booking tools, companies can improve their scheduling processes and reduce waste of people's time. The key is to define user roles and permissions, choose preferred channels for sharing, and integrate with third-party apps to streamline operations. By following these best practices, businesses can create an efficient and effective online scheduling system that protects their team from burnout and improves productivity.