You can use your customer relationship management (CRM) tool in various ways beyond just customer relations, such as event planning, employee onboarding, and managing digital files. By integrating your CRM with other tools and adding automation, you can boost productivity and reduce costs. You can also turn your CRM into a cloud storage tool by saving all relevant documents and files within the platform. Additionally, using your CRM for content management and staying in touch with friends and family can help you get the most out of it.