VoIP texting is a versatile and cost-effective way for businesses to engage with their customers, offering unparalleled reach and high engagement rates. It works by leveraging internet technology to send text messages globally without relying on traditional mobile networks. VoIP texting integrates seamlessly with other communication tools, providing a unified platform for voice calls, video calls, and text messaging. Businesses can use VoIP texting for marketing and promotions, customer support, and order and delivery updates, offering benefits such as cost-effectiveness, flexibility and scalability, and global reach. Twilio's comprehensive business messaging platform empowers businesses to reach their customers across multiple messaging channels, making it an attractive option for those looking to improve their communication with ease.