Twilio has announced the General Availability of Agent Assisted Payments on its PCI Compliant Voice Platform. This feature enables businesses to securely collect payment information from callers using a contact center, while remaining in conversation with them. With Agent Assisted <Pay>, agents can guide callers through the payment process one step at a time, without hearing their sensitive data input. The feature is powered by APIs that developers can program to enable agents to start, update, and complete or cancel a payment session. This allows businesses to provide personalized and guided experiences to their customers when collecting payment information over the phone, while maintaining PCI compliance. Twilio's Programmable Voice Platform is already PCI DSS compliant, making it easy for businesses to integrate Agent Assisted <Pay> into their existing infrastructure.