Here's a neutral and interesting summary of the text: Packet loss occurs when data packets do not make it to their destination, often caused by network congestion, outdated hardware, overloaded devices, software bugs, or security breaches. Understanding how data packets are broken down into smaller chunks called packets is crucial to grasping packet loss. The Transmission Control Protocol/Internet Protocol (TCP/IP) breaks down data into packets for easier transfer, but this can lead to packet loss if the packets do not arrive at their destination on time. TCP and UDP protocols handle data transmission differently, with TCP being more reliable but slower due to its need to establish a connection and resend packets, while UDP is faster but less reliable due to its lack of error correction. To fix packet loss, one can try restarting devices, turning off Bluetooth devices, switching to a wired connection, increasing bandwidth, configuring QoS settings, updating software, or setting up a VLAN for voice traffic. Proactively tracking packet loss and latency can help resolve issues before they become problems.