Company
Date Published
Author
Dan Bartlett
Word count
2406
Language
English
Hacker News points
None

Summary

Twilio’s ConversationRelay enables real-time human-to-human voice translation by abstracting the speech-to-text and text-to-speech components, providing a simple websocket-based orchestration system to connect to applications. This technology can revolutionize the way businesses and organizations connect with the world by facilitating seamless communication across languages. The application works by connecting humans to AI agents and also enables human-to-human translation, allowing individuals to communicate in their primary language or the one they're most comfortable speaking. ConversationRelay achieves this magic through a simple websocket-based system that removes complexity from building voice applications. It can be used for various use cases such as education and online learning, travel and hospitality, e-commerce and retail, government and public services, humanitarian aid and disaster relief, and more. The latency required to translate text is minimal, but conversations using short phases may experience additional latency due to the need to speak translated words twice. Twilio provides resources for developers, including documentation, sample apps, and a developer community hub, to build communications and digital engagement experiences.