Twilio has been running its Bug Bounty program for ten years, partnering with talented researchers from around the world to improve its security. The program has undergone several updates over the past decade, including introducing a new submission template and clarifying language in its scope. As of 2025, Twilio has received over 10,000 lifetime submissions from approximately 2,500 unique researchers, achieving faster submission acceptance times than the industry average. In addition to the Bug Bounty program, Twilio has launched a Vulnerability Disclosure program, which is open to all and aims to collect valuable security information without offering monetary rewards. The company thanks its researcher community for their dedication and appreciation for their hard work in improving Twilio's security.