As the COVID-19 pandemic continues to evolve, Twilio has taken significant steps to protect its customers, employees, and community by pausing live events, canceling business travel, implementing a work-from-home policy, and maintaining business continuity plans. The company is committed to providing excellent service while prioritizing the health and well-being of its global workforce and partners. With a focus on community support and public health crisis communications, Twilio aims to ensure the safety and protection of those affected by the pandemic.