Twilio has canceled its customer events and involvement in third-party industry events for the month of March due to COVID-19 concerns. The decision is made with caution to protect its community, including employees, customers, and partners, amidst heightened health concerns. Several impacted events include Twilio Engage + Superclass events, Twilio Talks, and other customer and third-party events scheduled in various cities across the US and internationally. Additionally, Twilio has canceled or postponed several industry conferences and events, including SXSW, Enterprise Connect, and SIGNAL, with updates to be provided based on developments with COVID-19.