Synergy Fusion, a fully customizable omnichannel cloud contact center powered by Twilio Flex, has been introduced by Synergy Enterprise Solutions to help businesses streamline customer service and communications. The solution is built on the programmable platform of Twilio Flex, allowing developers to easily create, change or extend any part of the solution without having to build the entire tech stack from scratch. With Twilio Flex, organizations like Synergy can craft new business models and paths to market as they transition from on-premises based contact centers to the cloud. The platform provides a unique opportunity for businesses to develop new customer service software products without having to build the entire tech stack from the ground up. Synergy Fusion offers features such as secure payments, geolocation-based caller location services, and deployment in minutes with minimal configuration required. It is considered the single best platform for building contact centers that solve customer needs.