You can quickly set up an appointment reminder system that delivers SMS reminders to you and your clients before their appointment using Studio, Twilio's no-code platform. This post will walk you through the steps necessary to create an appointment reminder system using Twilio SMS and Twilio Studio. The appointment reminder system helps streamline scheduling processes, reduce missed appointments, and enhance customer satisfaction. By leveraging the visual development capabilities of Twilio Studio, developers and non-technical users can conveniently design and deploy customized communication workflows without the need for extensive coding. You can then text back to confirm or cancel. To do this, you will need three credentials - Flow SID, your Twilio number and the recipient’s number. The system uses a trigger widget that initiates the flow's execution using the REST API trigger. It also includes a send & wait for reply widget to send the user an SMS and watch for a response. If the user confirms or cancels their appointment by replying to the SMS message, you must include some reasoning so that we can determine the user's preferred option. The system then routes responses through a split based on... widget and asks the user to confirm or cancel using a send & wait for reply widget. The flow executes the send message widgets to acknowledge the user's response. Once published, anyone can use it to send appointment reminders without needing any programming experience. You can test your flow by sending a request to Studio using your API and then texting back to confirm or cancel.