SnapEngage has released a new feature called Call Me, which allows website visitors to connect with representatives immediately through a web pop-up, powered by Twilio Client. This feature integrates with existing CRM and help desk solutions, enabling website owners to engage visitors directly and providing an alternative to live chat. Visitors can receive a call to their phone or speak directly through their browser, using two-way voice. The feature is now available on the SnapEngage blog, and interested parties can learn more about improving customer engagement at Dreamforce 2011.