Company
Date Published
Author
Andrew Milner
Word count
3582
Language
English
Hacker News points
None

Summary

A recent blog post by Andrew Milner explains how to use Twilio Assets and Twilio Studio to build a simple Interactive Voice Response (IVR) menu and podcast selector without needing any programming knowledge. The author starts with the basics, such as setting up a free Twilio account and phone number, and then guides the reader through uploading prerecorded messages and podcasts to Twilio Assets. Next, they show how to create a Studio flow using a visual interface, adding widgets for greeting, menu options, recording selection, and playback. The author emphasizes that this process is straightforward and easy to maintain, allowing users to build and adapt their IVR system as needed without writing code. After publishing the flow, the user can test it by dialing their Twilio number, making sure it works correctly with various keys and selections. The post concludes by encouraging readers to explore more possibilities with Twilio Studio, such as adding helpful information or frequently asked questions, sub-menus, or voicemail services.