Twilio's Superb Owl Awards recognize employees who have made an outsized impact on the company through innovative solutions, programs, and contributions to its mission, with a focus on diversity, equity, and inclusion. The 2020 award recipients included teams from various departments such as Compass, People Enablement, Black Twilions Employee Resource Group Leads, Contact Tracing, Signal Virtual Experience, HIPAA, COVID-19 Response Team, and Sales Engineering Leadership, who demonstrated exceptional teamwork, creativity, and dedication to delivering outstanding results in the face of challenges posed by the pandemic.