The author, Craig Dennis, shares his experience of creating an educational video project with his daughter Hattie to help her cope with the COVID-19 pandemic. They built a telephone app using only a web browser, allowing them to connect with friends and classmates remotely. This project not only helped Hattie understand the power of code but also showed Craig how to create educational content for others. The project was created as part of Craig's work as a Developer Educator at Twilio, who aims to teach people how to build their own solutions to their specific problems using documentation and videos.