Bill Edwards, Head of Technology at Nye Health, a telemedicine startup, has an unconventional career path that took him from studying mechanical engineering and computational fluid dynamics to becoming a C++ developer and eventually finding passion in data engineering. He worked on radar algorithms for fighter jets before joining the startup world, where he discovered his love for data engineering and optimized workflows for Nye Health's telemedicine platform using Twilio. The company adapted its technology during the pandemic to help social distancing measures operate effectively, providing a seamless experience for patients and clinicians alike. Edwards' next goal is to add additional features to the voice and video product to improve the patient-clinician relationship.