Twilio's Engagement Platform can transform every stage of the patient journey to be truly patient-centered by making care more accessible, personalized, and seamless. This includes pre-visit appointment management, during visits telehealth solutions with secure video conferencing, and post-visit remote monitoring and AI-driven care management. By leveraging Twilio's APIs that integrate with popular EHRs like EPIC, healthcare organizations can streamline scheduling, reduce no-show rates, and improve staff satisfaction while maintaining end-to-end security and HIPAA eligibility. With Twilio's Engagement Platform, patient-centered care has become the new gold standard in healthcare, improving health outcomes and reducing healthcare delivery costs.