Content Deep Dive
How to Use Conversational Design Principles to Build a Better Bot and Improve Customer Engagement
Company
Twilio
Date Published
Nov. 6, 2019
Author
Paul Kamp
Word count
993
Language
English
Hacker News points
None
URL
www.twilio.com/en-us/blog/conversational-design-principles-chatbots-customer-engagement
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