As SaraAnn Stanway joined Twilio's Cloud Orchestration team, she was tasked with learning about distributed systems and working on the company's automated host remediation system called Lazarus. Initially, she had no experience in this area but expressed her eagerness to learn. With guidance from her mentor Mitch, she delved into the world of site reliability and quickly made progress, even pushing out her first pull requests. As she worked on projects related to scaling up or down, she encountered complex issues like the need for a full-system kill switch. To address this, SaraAnn implemented a solution that reduced cross-region requests, enabling the system to handle emergencies more efficiently. Throughout her internship, she faced new challenges and grew both personally and professionally, learning valuable lessons about growth, belonging, and empowerment in the workplace.