Here is a neutral and interesting summary of the provided text in one paragraph:
Conner Nannini created a Valentine's Day app using Twilio Studio, a drag-and-drop user interface for building communication "flows", without writing any code. The app allows users to deliver a last-minute gift by calling or texting a pre-configured phone number. The flow is triggered when the caller inputs digits on their keypad, and the user can choose from options such as hearing a favorite memory or thing about the person they're calling. After selecting an option, the app plays a message using Twilio's text-to-speech engine, and eventually signs off with a romantic message. With some modifications, users can create more complex experiences, upload their own audio files, or even build a full-fledged chatbot.