What Twilio is doing to protect your data is a priority for the company as it relates to the new General Data Protection Regulation (GDPR) in Europe. To ensure GDPR compliance, Twilio has identified five key product requirements: access control, account and record deletion, security, store and process, and audit and log. These requirements aim to limit access to personal data, ensure its secure storage and processing, and provide transparency into data handling practices. To meet these requirements, Twilio is implementing new features such as phone number redaction, message body redaction, and call recording encryption, which allow users to restrict the storage and transmission of sensitive data. These efforts demonstrate Twilio's commitment to providing a secure and trusted platform for businesses to manage their customer conversations, while also helping them meet GDPR compliance obligations.