Content Deep Dive
Using Bots To Route Customer Requests Based On Sentiment and Emotion
Company
Twilio
Date Published
Oct. 12, 2016
Author
Al Cook
Word count
1433
Language
English
Hacker News points
None
URL
www.twilio.com/en-us/blog/using-bots-to-route-customer-requests-based-on-sentiment-and-emotion-html
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