Company
Date Published
Author
Twilio
Word count
178
Language
English
Hacker News points
None

Summary

Twilio has formally introduced its customer service solutions for the call center market, providing businesses with the building blocks to create full-featured inbound or outbound call centers. The company's solution offers a flexible and customizable approach, allowing businesses to build their exact call center on their own terms. With Twilio, businesses can easily create a new call center from scratch, add capabilities or capacity to existing ones, or migrate to a cloud-based call center.