IT/OT convergence is critical for industrial development as it enables leveraging data collected in the OT environment for informed, real-time decision-making. It aims to improve operations and optimize processes through digital technology and data analytics, bridging the gap between distributed computing power, data processing, and OT systems that manage and control industrial operations. The traditional separation of IT and OT worlds is disappearing as more industrial equipment becomes web-ready and industrial organizations adopt Industry 4.0 and related Industrial Internet of Things (IIoT) technologies. This convergence brings business intelligence to process automation, transforming isolated systems into converged IT/OT environments, which involves data, workflow, and information security considerations. It unlocks new possibilities for insight and innovation while maintaining the performance and reliability that industrial systems demand.