In the era of customer-centric businesses, providing an exceptional omnichannel experience is crucial to success. As online retail sales have increased, connecting data across various silos has become essential for a true omnichannel approach. TigerGraph, a powerful graph database platform, helps large customer-facing businesses create a connected customer platform by effectively leveraging data and improving customer interactions. Graph databases offer advantages such as flexibility and entity resolution, enabling connections between data from different sources. Successful utilization of TigerGraph has been demonstrated by various enterprises, leading to increased customer engagement and improved advertising performance.