Company
Date Published
Aug. 28, 2024
Author
Peter Marton
Word count
519
Language
English
Hacker News points
None

Summary

Notifications is a new feature by OpenMeter that provides automated triggers when specific entitlement balances and usage thresholds are reached, ensuring customers and sales teams are always informed. This feature is essential for proactive customer management as it keeps customers informed about their usage, prevents overage surprises, and drives revenue growth through timely opportunities for upselling and cross-selling. Notifications can be set up using the OpenMeter Cloud Dashboard or SDKs, allowing businesses to create notification channels and rules based on their needs. By leveraging this feature, businesses can improve customer service, prevent unexpected charges, and unlock new growth opportunities.