The new API introduced by ngrok allows customers to automate the creation and management of Bot Users in their account. Bot Users are useful for organizing credentials that stick around after a user leaves an organization, and can be used to create onboarding scripts and bootstrapping processes without manually creating them beforehand. The API provides endpoints for creating, updating, and deleting Bot Users, as well as leveraging scripting languages to automate these tasks. This update aims to help customers manage credentials more efficiently, making it easier to create unique credentials for each 3rd party integration or customer using their ngrok account.