Company
Date Published
Author
Spence Taylor
Word count
801
Language
English
Hacker News points
None

Summary

New Relic Mobile User Journeys is a critical component of their digital experience monitoring (DEM) solutions designed to enable proactive, strategic decision-making by providing comprehensive visibility into user interactions leading up to crashes and enabling developers to diagnose errors, understand root causes, and identify patterns and trends in recurring issues. This capability allows teams to instantly access every step of the mobile user journey to find and fix bugs faster, prevent potential disruptions before they affect the user experience, and make data-driven decisions that enhance the overall experience for users. By integrating with crash analysis, Mobile User Journeys streamlines issue resolution by providing context, pinpointing root causes, and enabling teams to prioritize and address critical problems first. The feature also allows teams to drill down and analyze individual user journeys for deeper insights into app versions, devices, OS, and carriers, ultimately leading to a consistently smooth user experience across all devices and configurations.