New Relic Pathpoint offers a strategic, real-time view of critical system health in relation to actual business stages, enabling proactive issue resolution, process optimization, and alignment of IT investments with business goals. It provides intelligent business observability, empowering executives, analysts, managers, and IT teams with insights that drive growth and competitive edge. The platform features an improved no-code interface to simplify integration of business and technical metrics, as well as AI-driven insights that provide actionable data without requiring extensive technical expertise. Pathpoint enables IT, engineering, and business teams to better understand the business impact of software development and operation by providing intuitive UX, multiple business journeys, playback mode, import/export with audit trails, automatically identifying monitoring gaps, real-time business health visibility, and AI-driven insights. The platform can model unique business journeys, optimizing business performance across various industries such as hospitality, online marketplaces, ridesharing, consumer packaged goods, and more. By focusing on critical business stages first, breaking down stages into steps, adding relevant signals, following best practices, and utilizing workloads, metadata tags, and KPIs, teams can unlock better business insights and make informed decisions to drive growth.