The New York Public Library is a free provider of education and information for the people of New York and beyond, offering a wide range of services including research, exhibitions, programming, and digital resources to its patrons. The library has recently hired a new Chief Digital Officer to transform digital engagement and accessibility, with a focus on making digital content accessible to everyone. NYPL's digital ecosystem is structured into comprehensive portfolios, including a Drupal-based content management system, a catalog system, an e-reading platform, and a digital asset management system. Observability tools like New Relic help the library identify and resolve issues quickly, allowing teams to focus on meaningful work and address emerging challenges such as synthetic content generated by AI. The library is also participating in the Synthetic Content Working Group for the AI Safety Institute to evaluate tools and standards around digital trust and ensure public trust, information integrity, individual safety, and its role as a digital assets custodian.