Tom Zeppenfeldt, Founder of Graphileon, a Neo4j solutions partner, shares his experience working with the graph database. He highlights the importance of Cypher, which allowed him and his non-technical team to easily work with Neo4j. The InterActor, their product, enhances the user interface for investigative journalists, enabling them to create and browse networks, tables, and charts in Neo4j. Tom notes that Neo4j's ease of use, combined with Cypher's pattern matching capabilities, made it an attractive choice. He also shares surprising results from using dynamic Cypher and emphasizes the importance of optimizing Cypher queries for performance improvements. Overall, Tom praises Neo4j's rapid development and new features, which have significantly improved his team's productivity.