As a software developer and author, the writer emphasizes that technical documentation should cater to different user groups with varying needs, focusing on explaining how the software works best for each individual to achieve their goals and make them happy. The progress of insight from exploring new things is non-linear, making traditional linear documentation structures less effective. Writing technical documentation requires reduced language, comprehensiveness, bias-free content, and expert knowledge. A graph-based structure can support a non-linear learning path by offering multiple connections between doc items, allowing users to find their individual path through the documentation. The Structr Knowledge Graph is an example of this approach, providing a comprehensive and intuitive documentation experience for users.