Digitate, a strategic business unit of Tata Consultancy Services (TCS), is using Neo4j as its graph database to improve performance and query speeds in its AI Ops product, ignio. Ignio is a cognitive automation tool that learns context, manages alerts, provides smart recommendations, and takes action autonomously. Digitate chose Neo4j due to its ease of use, features, scalability, and availability, which enabled the company to store and manage complex relationships and dependencies in IT infrastructure naturally as a graph. The adoption of Neo4j has allowed ignio to provide award-winning performance and deliver key benefits such as pinpointing probable causes of failure in batch jobs with millions of relationships and dependencies. Digitate believes that technologies like Neo4j will play a crucial role in creating a 360-degree view of the business environment, mapping every kind of relationship and component, and making IT smarter.