It's a story about Mediaconnect, a company that uses Neo4j to tackle real-time data problems. They built a graph of customers and used it to drive recommendations for festival tickets, offering campsite options in real-time. Their experience with Neo4j has been positive, with blazing fast performance and the ability to see connections between nodes. They've seen new insights into their customer behavior and can run algorithms in real-time to suggest personalized advertising. The company's future plans include expanding on graph technology and overcoming initial fears about its use.