The furniture retailer was struggling with manual supplier order management, which led to processing delays, negative reviews, and significant labor costs. The team spent 10-15 hours per week manually processing documents, resulting in direct labor costs of approximately €59,600-€89,400 annually. To automate this process, the retailer approached Nanonets, a company that helped them build a flexible workflow to accurately extract and interpret complex PDFs while adapting to their specific workflow needs. The system was able to handle unique challenges such as differences in product listings, language and notation differences, special case handling, and split orders. With the automated system, the retailer saw significant improvements including reduced processing time, elimination of order backlogs, ability to handle growing order volumes without additional staff, integrated customer communications, proactive order updates, fewer negative reviews, early detection of product mismatches, monthly savings of €12,000 from error prevention, and operations team shifting to value-creating activities. The system's accuracy in handling complex PDFs was a key factor in its success, enabling the retailer to expand into new markets with minimal changes to their workflow.