Company
Date Published
Author
Emily Coleman
Word count
1105
Language
English
Hacker News points
None

Summary

LaunchDarkly has helped its customers achieve significant results in their release processes, developer experiences, time and cost savings, customer churn reduction, and overall business outcomes. By using LaunchDarkly, teams have reported an average of 24.2% faster time to market for new features, a 16% average reduction in downtime, and an 8.86% average increase in freed-up developer time. The platform has also enabled users to reduce customer churn by 6% or more, with 46% of LaunchDarkly users reporting this achievement. Furthermore, LaunchDarkly has facilitated controlled, faster deployments, simplified feature flag management, and experimentation and A/B testing capabilities. These improvements have led to a ripple effect on the organization, resulting in releases attuned to customer needs, fewer release-related customer support tickets, stronger customer retention and satisfaction, and more meaningful business outcomes.