Company
Date Published
Author
-
Word count
595
Language
English
Hacker News points
None

Summary

C.H. Robinson, a leading global logistics provider, has developed proprietary GenAI technology that represents an efficiency breakthrough for its industry and supply chains worldwide. The company aims to automate routine transactions across the lifecycle of a shipment, cutting costs, increasing speed-to-market, and freeing up time for employees to focus on higher-value work. With the help of open-source frameworks such as langchain and LangGraph, C.H. Robinson's GenAI engineering team has built AI agents that can read emails, connect information, detect missing data, and create orders. The company is now saving over 600 hours per day by automating 5,500 orders a day, with plans to expand its agentic AI capabilities to offer enhanced personalization and deeper automation in the future.