The text discusses how many people feel like they are in control of their lives and career direction, but actually may be mere passengers. Turning the wheel to change direction can be daunting due to fear of making mistakes or taking a wrong turn. However, some companies prioritize growth and learning, such as Intercom, which fosters an environment where employees feel empowered to take charge of their careers. The company values "We love people who genuinely want to learn and grow" and "We celebrate great people and great work", emphasizing the importance of enjoying the journey and having fun in one's career. This approach encourages individuals to take control of their careers and make conscious choices about their growth, rather than simply following the status quo.