You are a CRM focused company called Tubular, founded by David Henderson, CEO. The company aims to streamline sales and help customers better organize their leads, close deals quicker, and create sales reports in seconds. As for working in customer service, the CEO believes that no one cares how much you know until they know how much you care about your industry, product, or connections. They also value productivity hacks like turning off noise and doing activities to stay focused. The company's goal is to make online experiences better for people, and their ideal job description would be as a customer experience specialist, emphasizing the importance of making customers love what they use. The CEO has shared a personal anecdote about having to blow fire at a nighttime safari in Singapore, which brought them 15 minutes of fame. Overall, Tubular is focused on creating an intuitive CRM that helps businesses build stronger relationships with their leads and key contacts.