SaaS companies are building customer-facing integrations with the help of AI in 2023, which is changing how engineering teams create product integrations. Integrations have become a major component of competitive moat as research consistently shows they are becoming #1 criteria when choosing or switching business apps. Large language models (LLMs) are about to disrupt this landscape by democratizing integrations with patterns finding and using capabilities. LLMs enable engineers to speed up integration development cycles by 90% more, allowing them to build dozens of integrations in one cycle instead of days to months. Universal integrations involve planning each type of integration once and implementing it for every application it applies to, which allows SaaS applications to iterate on their whole integration portfolio 10-100x faster than before. To start building universal integrations, companies can try using AI-powered tools like OpenAI APIs or integration.app, which are built around the concept of universal integrations and have successfully helped dozens of customers build integrations that work across whole categories of apps.